Welcome to the Terms & Conditions (“Terms”) for Tokyo Milk, Tokyo Milk Cheese Factory, Tokyo Milk Perfume, Tokyo Milk Fragrance, Tokyo Milk Hand Cream, and Tokyo Milk Lotion . These Terms govern your access to and use of our websites, products, and services. By accessing or using our services, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, please refrain from using our services.
Please read these Terms carefully to ensure that you fully understand your rights and obligations when using our services or purchasing our products.
1. Definitions
For the purposes of these Terms:
1.1 “Services” means any website, platform, or other service provided by Tokyo Milk, including but not limited to marketing, sales, and customer support.
1.2 “Products” refers to all items sold under the Tokyo Milk brand, including but not limited to Tokyo Milk Cheese Factory, Tokyo Milk Perfume, Tokyo Milk Fragrance, Tokyo Milk Hand Cream, and Tokyo Milk Lotion.
1.3 “User” refers to any individual who accesses or uses our Services and Products.
1.4 “Content” refers to all text, graphics, images, videos, or other materials available through our Services.
2. Acceptance of Terms
By accessing or using our Services or Products, you warrant that:
- You are at least 18 years old or have reached the age of majority in your jurisdiction.
- You have the legal capacity to enter into a binding agreement.
- You will comply with these Terms and any applicable laws.
If you do not meet these requirements, you are not permitted to use our Services or purchase our Products.
3. Changes to Terms
Tokyo Milk reserves the right to amend or modify these Terms at any time. Any changes will be effective immediately upon posting on our website or notifying you through other means. It is your responsibility to review the Terms periodically to stay informed of any updates. Continued use of our Services constitutes your acceptance of the revised Terms.
4. Use of Our Services
4.1 You agree to use our Services only for lawful purposes and in compliance with these Terms.
4.2 You may not use our Services in any way that:
- Violates any applicable laws or regulations.
- Infringes upon the rights of any third party.
- Involves unauthorized access to or interference with our systems, data, or networks.
4.3 We reserve the right to suspend or terminate your access to our Services at our sole discretion for any violation of these Terms.
5. Purchases and Payments
5.1 Product Orders
When you place an order for any Tokyo Milk Product, you agree to provide accurate and complete information. All orders are subject to availability, and we reserve the right to limit or cancel quantities of Products purchased.
5.2 Pricing and Payments
All prices are listed in the currency specified on our website and are subject to change without notice. Payments must be made through the payment methods provided. You agree to pay all applicable fees, taxes, and shipping charges associated with your purchase.
5.3 Shipping and Delivery
We strive to deliver your Products in a timely manner. However, delivery times are estimates and not guarantees. Tokyo Milk is not liable for delays caused by shipping carriers or other external factors.
5.4 Returns and Refunds
Please refer to our Returns and Refunds Policy for detailed information on eligibility, processes, and conditions for returning Products and requesting refunds.
6. Intellectual Property
6.1 Ownership
All Content, trademarks, logos, and designs related to Tokyo Milk, including but not limited to Tokyo Milk Cheese Factory, Tokyo Milk Perfume, Tokyo Milk Fragrance, Tokyo Milk Hand Cream, and Tokyo Milk Lotion, are owned by Tokyo Milk or its licensors.
6.2 Restrictions
You may not copy, reproduce, distribute, or create derivative works from our Content without prior written consent. Unauthorized use of our intellectual property is strictly prohibited.
7. User Accounts
7.1 Account Creation
To access certain features of our Services, you may be required to create a user account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.
7.2 Account Termination
We reserve the right to suspend or terminate your account at our discretion, particularly for breaches of these Terms or fraudulent activity.
8. Limitation of Liability
To the fullest extent permitted by law:
8.1 Tokyo Milk will not be liable for any indirect, incidental, or consequential damages arising from your use of our Products or Services.
8.2 Tokyo Milk’s total liability for any claims related to our Products or Services is limited to the amount you paid for the Product or Service in question.
8.3 We are not responsible for any damage caused by misuse, negligence, or unauthorized modifications to our Products.
9. Disclaimers
9.1 Product Disclaimer
Our Products are provided “as is” and without warranties of any kind, either express or implied. This includes but is not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
9.2 Website Disclaimer
While we make reasonable efforts to ensure the accuracy and reliability of the information on our website, we do not guarantee that the Content is always accurate, complete, or up-to-date.
10. Privacy Policy
Your privacy is important to us. Please refer to our Privacy Policy for details on how we collect, use, and protect your personal information. By using our Services, you agree to the terms outlined in our Privacy Policy.
11. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Tokyo Milk operates, without regard to its conflict of law provisions. Any disputes arising from these Terms will be subject to the exclusive jurisdiction of the courts in that jurisdiction.
12. Force Majeure
Tokyo Milk shall not be held responsible for delays or failures to perform due to events beyond our reasonable control, including but not limited to natural disasters, wars, strikes, government actions, or interruptions in supply chains.
13. Third-Party Links and Content
Our Services may contain links to third-party websites or content. Tokyo Milk is not responsible for the availability, accuracy, or practices of these third-party sites. You access them at your own risk.
14. Indemnification
You agree to indemnify, defend, and hold Tokyo Milk harmless from any claims, liabilities, damages, losses, or expenses (including legal fees) arising from your violation of these Terms or your misuse of our Products and Services.
15. Entire Agreement
These Terms constitute the entire agreement between you and Tokyo Milk and supersede any prior agreements or understandings, whether written or oral, related to the use of our Services or Products.
16. Contact Us
For any questions or concerns regarding these Terms, please contact us at:
Tokyo Milk Customer Service
Email: thetokyomilk@hotmail.com
Address: 170-B1-K34/K35 Gurney Plaza, Persiaran Gurney, 10250
By using our Services or purchasing our Products, you agree to abide by these Terms & Conditions. Thank you for choosing Tokyo Milk.
